FAQ – 7AMEnfant

In 2002, French designer Rebecca Campora founded 7AM ENFANT. The company is best regarded for offering a variety of versatile, urban and stylish outerwear accessories that combine clever designs, quality materials, and fashion-forward fabrics. The designer’s keen sense of style and ability to anticipate trends is conveyed through the contemporary look and feel that fashion forward consumers have come to know and love. 7AM Voyage officially launched in 2014, offering a complimentary Diaper Bag and Backpack line to match all 7AM Enfant products.

Yes! We are 100% PETA approved vegan. The company strives to leverage the 7AM brand as a vehicle to push forward social movements that represent the fundamental values and integrity that are woven through all aspects of the founder’s life. Being a cruelty-free company is 7AM’s motive force, so parents can rest assured that all 7AM products are 100% vegan - because no animals deserve to suffer in the name of fashion. To learn more, please check out our 7AM Cruelty-Free.

7AM sources top quality cotton, nylon, and polyester to avoid the use of any animal by-products. We’re dedicated to protecting animals by using the highest quality vegan and cruelty-free materials to produce stylish products that are both functional and fashion-forward. We determinedly refuse to be a part of the “standard” goods industry that has exploited animals for decades. We are compassionate and progressive and our supply-chain choices reflect these sensibilities. We celebrate all lives and believe every living being should be respected and free.

7AM products have not been treated for flame-retardants since this process in itself is harmful. We are looking into finding flame-retardants processes that are not chemically toxic and could potentially be used in the coating of our products. Please note, that all of the materials on our products are OEKO Certified and were tested according to CPSIA standards and on Phthalate/6P, Lead and other Toxic heavy metals.

The temperature ratings vary from product to product. Below, you will find the temperature rating per product. Each rating means that your baby will be kept warm in temperatures as low as indicated without extra layering of sweaters and jackets. We offer temperature ratings in Fahrenheit and Celsius.

All Warmmuffs: -4°F/-20°C

BeePOD: 50°F/10°C

Blanket 212 evolution: -4°F/-20°C

Chapka Hat: -4°F/-20°C

Cocoon: -4°F/-20°C

Cygnet: 5°F/-15°C

Doudoune: -4°F/-20°C

Duo: -4°F/-20°C

Easy Cover Quilted: 5°F/-15°C

PlushPOD: 5°F/-15°C

GlacierPOD: 5°F/-15°C

Mittens: -4°F/-20°C

K-Poncho: -4°F/-20°C

LambPOD: 5°F/-15°C

Le Sac Igloo: 5°F/-15°C

Nido: 5°F/-15°C

Nido Cloud: 5°F/-15°C

Nido Lightweight: 40°F/5°C

Polar Igloo: 5°F/-15°C

Pookie Poncho: -4°F/-20°C

Pookie Poncho Light: 5°F/-15°C

WaxedPOD: 5°F/-15°C

If your child is sweating in a 7AM foot muff, perhaps consider removing any jackets, sweaters and long sleeve shirts layered beneath the bunting. Our premium poly insulated filling will do just the trick to keep your baby warm despite the cold weather so do not worry about over layering to stay warm! Depending on which product you have purchased, you can also unzip down the middle to release the heat (this works for the Blanket 212 evolution and Car Seat Cocoon) or unzip the product back panel and only use the front panel - this will cover your baby and not wrap them up (this works for all Le Sac Igloo and PODs).

Though the designs and aesthetic of our products are different, their functionalities are the same. All Blanket 212 evolutions, PODs (LambPOD, GlacierPOD, PlushPOD, WaxedPOD), Igloos (Polar and the newest Sac Igloo), and Baby Shields have removable back panels. This means that they universally fit onto all strollers and are car seat safe. Products like the Car Seat Cocoon, the Nido, and the Easy Cover do not have a back, and are specifically designed for car seat usage.

Yes, our products are universal and fit all strollers and car seats with a 5-point harness. This is due to the patented detachable 5-point harness back panels that is designed into all products. The only product that is designed solely for car seats is the Car Seat Cocoon. Though it does not adjust to strollers, it universal fits onto all car seats as a result of the elastic base.

All 7AM Voyage Diaper Bags (Voyage Bag, SoHo Satchel, Roma Bag, Barcelona Bag) and Backpacks (BK718) come with stroller straps to attach and adjust onto all strollers.

Our Blanket 212 Evolution, Le Sac Igloo, LambPOD, Nido, and Cocoon products have been tested in car seats according to the FMVSS 213 test protocol to insure they do not interfere with the car seat’s Child Restraint System performance. Tests performed with our products properly installed in compliant car seats found that these car seats complied with applicable portions of the FMVSS 213 requirements.

Blanket 212 evolution:

One Size 0-4T: H: 38”, W: 17”

Car Seat Cocoon:

One Size 0-12 months: H: 2”, W: 20”, L: 37”

Cygnet:

One Size 0-3T: H: 2”, W: 20”, L: 37

PlushPOD:

S/M: L: 34”, W: 19”, H: 2”

M/L: L: 41”, W: 22”, W: 2.5”

GlacierPOD:

S/M: L: 34”, W: 19”, H: 2”

M/L: L: 41”, W: 22”, W: 2.5”

K-Poncho:

L: 33″, W: 22″

LambPOD:

S/M: L: 34”, W: 19”, H: 2”

M/L: L: 41”, W: 22”, H: 2.5”

Le Sac Igloo:

Small: H: 29”, W: 17

Medium: H: 35”, W: 18”

Large: H: 41”, W: 21”

Mittens (212 and 500):

Small: L: 5.5"; W: 3.25";

Medium: L: 6"; W: 3.5"

Large: L: 6.5"; W: 3.75"

XLarge: L: 7", W: 4"

XXLarge: L: 7.5"; W: 4.5"

Nido:

Small: H: 25”, W: 34”

Large: H: 31”, W: 40”

Nido Cloud:

Small: H: 25”, W: 34”

Large: H: 31”, W: 40”

Nido Lightweight:

Small: H: 25”, W: 34”

Large: H: 31”, W: 40”

Polar Igloo:

Small: H: 3”, W: 17”, L: 28”

Medium: H: 3.13”, W: 19”, L: 33”

Large: H: 3.25”, W: 21”, L: 38”

Pookie Poncho:

One Size: H: 2.7”, W: 34”, L: 34.2”

Pookie Poncho Light:

One Size: H: 1.8”, W: 20”, L: 37”

Warmmuffs:

Fleece: W: 7”, H: 9”

Plush: W: 7”, H: 10”

Polar: W: 7”, H: 10 1/2”

Waxed: W: 7”, H: 11”

WaxedPOD:

S/M: L: 34”, W: 19”, H: 2”

M/L: L: 41”, W: 22”, W: 2.5”

Always machine wash cold. Tumble dry with low heat setting. Do not bleach. Do not dry clean. Do not iron. Be sure the garment is thoroughly dried and turned inside out during the drying process if necessary. You can also find washing instructions on all care labels located on the product.

For all faux fur parts, please remove the faux fur before washing.

For all other faux shearling lined products, please turn inside out during washing. Do not tumble dry.

Yes, we take the utmost care with the information that you provide us when placing an order on our website (or through any other means). We use a secure server to protect your ordering information as it comes to us via the internet. This means that all information such as name, address and your credit card number entered in the checkout section of our online store is encrypted with Secure Sockets Layer (SSL). SSL Server configuration in our store forces the pages to be loaded over HTTPS. This helps us protect customers’ online transactions on our site’s server as you are in direct communication with 7amenfant.com.

We offer a 1-year warranty on all of our full priced products and a 14-day money back guarantee on all full priced items. Final sale items are non-refundable or warranted. If you are not completely satisfied, you may return your items within 14 days for a complete refund, not including the shipping cost, and a $6 restocking fee (which is deducted from refund).

To return your order, please follow these steps:

- Email info@7amenfant.com to request an RMA number (Return Merchandise Authorization)

- Indicate your order # and the item(s) you would like to return

- Forward your order confirmation, and provide images of unused product and tags

- Why you are returning the products

Please note the following:

- All items must be returned in its original condition, never used, with all tags attached and original packaging.

- Customers are responsible for all return shipping charges. Once your return is processed, you will receive a refund for the amount paid for the returned item(s) back to the original method of payment.

- Returns can only be processed for items purchased from 7amenfant.com. Items purchased through independent retailers must be returned to the original retail location. Products purchased at store or through an online retailer (not 7amenfant.com) are subject to the respective return and refund policy of the original purchase location.

- Merchandise ending in .99 is FINAL SALE and cannot be exchanged, returned, credited or warranted.

- Items without a Return Merchandise Authorization will not be accepted.

We ship everywhere except for the following locations:

Canada: Please check out Q House Kids.

Spain: Please contact emarlet@onnaworld.com

Portugal: Please contact emarlet@onnaworld.com

Andorra: Please contact emarlet@onnaworld.com

Poland: Please contact piotr@scandinavianbaby.pl

Czech Republic: Please check out https://www.goodystore.cz/

All 7AM products are guaranteed to be free from defects in material and workmanship under normal and intended use for a period of one year from the date of your purchase. Should a defect occur, send your name, address, phone number, defect pictures, proof of purchase and detailed description of the damage to info@7amenfant.com, Subject: Warranty.

NO REQUEST will be taken into consideration without valid proof of purchase. Please note we do not offer warranty for items purchased at Gilt, Zulily, TJ Maxx, Burlington, and Ebay.

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